(If you cannot see the video, click here)

I was driving from Florida to Toronto, a 2 day trip.

While driving, I got to make a LOT of phone calls, getting caught up on business, etc.  One of the calls was to check and compare car insurance rates.

I spent 30 minutes with Sunny on the phone… she was great! I just about ALWAYS get great customer service; it’s easy… How? I treat them with respect, which they respond with in return.

The one single biggest tip?

Use their name! (We all love to hear the sound of our own name)

I don’t do it to get great customer service, I do it because it feels good. The great service is a byproduct.

So anyway, I pulled over (a unique situation) and filmed this inspired video… inspired by the love I felt after such an affirming conversation.

(See below for upcoming workshops, teleseminars and trips)

Upcoming Teleseminar “Prosperity, Passion & Purpose” March 17, 24, 31st

Celebrating Your Body’s YES! Toronto, March 20th

Swimming with Wild Dolphins! Bimini, Bahamas. Next trip May 5 – 9, 2010